CALL CENTER AGENT
Open for High School Graduates
23,000 per month
Permanent, full time
- Answers phone calls and provides important information/ assistance to clients.
- Checks mail, fax and internet mail to provide customer assistance.
- Manages computer/on-line guidelines for the purpose of responding to customer queries.
- Communicates with customer on the phone or using written correspondence to take care of concerns.
- Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
- Follows escalation procedures as needed.
- With or Without BPO/Call Center experience are welcome to apply.
- Atleast High School/SHS Graduate
- Can start asap.
- Average to Good communication skills.
- Amenable to work onsite or hybrid.