CUSTOMER SERVICE REPRESENTATIVE

25,000 per month

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Permanent, full time

Eastwood, Quezon City

Onsite set-up

Job Responsibilities:

Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
Improves client references by writing and maintaining documentation.
Participates in development of client training programs by identifying learning issues; recommending instructional language.
Updates job knowledge by participating in educational opportunities; maintaining personal networks.

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