TECHNICAL SUPPORT REPRESENTATIVE

25,000 per month

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Permanent, full time

Mandaluyong

Onsite set-up

Job Responsibilities:

Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
Avoids legal challenges by monitoring compliance with service agreements.
Improves system performance by identifying problems; recommending changes.
Updates job knowledge by participating in educational opportunities; maintaining personal networks.
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;

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