Metacom is a reliable partner for your career growth! NO BPO Experience required and you can earn as much as 20K Monthly!
By kertrek
CALL CENTER AGENT
No Need BPO Experience
20,000 per month
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Permanent, full time
Taguig
Onsite set-up
Job Responsibilities:
Provides practical information, exercising and aid to lower level staff members.
Provides help, coaching and troubleshooting help to lower level staff members.
Schedules efforts to make certain exact telephone coverage; looks after priority of phone calls and adjusts escalated phone calls to ensure settlement to challenges.
Prepares customary studies to monitor work load, response time and value of input.
Responds to phone enquiries and gives info/ direction to customers.
Monitors mail, fax and web mail to present user support.
Job Qualifications:
With or Without BPO/Call Center experience are welcome to apply.