We are urgently hiring Customer Service Representative for Consumer Electronics Chat Support Account

Benefits:

• Up to 20K monthly!
• Pay Raise!
• Health insurance coverage
• Retirement savings plan
• Paid time off and holiday benefits
• Ongoing training and professional development opportunities
• Friendly and collaborative work environment

Work Setup:

• Office Work Setup
• Shifting Schedule

Location:

• Taguig – Aura

Qualifications:

• Must has at least 1 Year of BPO Experience and at least a High School Graduate (Old curriculum) / ALS Graduate
• Excellent verbal and written communication skills
• Strong customer service and problem-solving skills · Ability to remain calm and professional in challenging situations
• Strong multitasking and time management abilities
• Availability to work flexible schedules, including evenings, weekends, and holidays, if required

APPLY NOW!

We are urgently hiring Customer Service Representative for Travel Chat Support Account

Benefits:

• Up to 25K monthly!
• Pay Raise!
• Health insurance coverage
• Retirement savings plan
• Paid time off and holiday benefits
• Ongoing training and professional development opportunities
• Friendly and collaborative work environment

Work Setup:

• Hybrid: Office Work and Work At Home
• Shifting Schedule

Location:

• Makati – Ayala

Qualifications:

• Must has at least 6 Months of BPO Experience and at least a High School Graduate (Old curriculum) / ALS Graduate
• Excellent verbal and written communication skills
• Strong customer service and problem-solving skills · Ability to remain calm and professional in challenging situations
• Strong multitasking and time management abilities
• Availability to work flexible schedules, including evenings, weekends, and holidays, if required

APPLY NOW!

• Follow security coding practices to ensure the application is free of common coding vulnerabilities using code reviews as further validation.
• Inform the technical architect and project manager of any issues that may impact the project.
• Participate in transitions of the application or technical architecture components to the testers.
• Fix any defects and performance problems discovered in testing.
• Document the application to facilitate maintenance. Client Relationship
• Development and Management
• Design, develop and configure software systems to meet market and/or client requirements either end-to-end from Analysis, Design Implementation,
• Quality Assurance (include Testing) to delivery and maintenance of the software product or system or for a specific phase of the lifecycle.
• Perform Unit/Component Testing.
• Participate in Integration Testing.
• Provide support during UAT.
• Provide support on deployment preparations.

• Answer telephone promptly and in a polite and professional manner
• Schedule appointment correctly – review appointment date, time, location, and provider name with caller.
• Ability to demonstrate good customer service.
• Manage inbound and outbound phone activity from multiple accounts and end users for all other related insurance inquiries, medical
• Work in collaboration with Sales and Reimbursement for proper implementation

• Answer telephone promptly and in a polite and professional manner
• Schedule appointment correctly – review appointment date, time, location, and provider name with caller.
• Ability to demonstrate good customer service.
• Manage inbound and outbound phone activity from multiple accounts and end users for all other related insurance inquiries, medical
• Work in collaboration with Sales and Reimbursement for proper implementation

• Answer telephone promptly and in a polite and professional manner
• Schedule appointment correctly – review appointment date, time, location, and provider name with caller.
• Ability to demonstrate good customer service.
• Manage inbound and outbound phone activity from multiple accounts and end users for all other related insurance inquiries, medical
• Work in collaboration with Sales and Reimbursement for proper implementation

• Answer telephone promptly and in a polite and professional manner
• Schedule appointment correctly – review appointment date, time, location, and provider name with caller.
• Ability to demonstrate good customer service.
• Manage inbound and outbound phone activity from multiple accounts and end users for all other related insurance inquiries, medical
• Work in collaboration with Sales and Reimbursement for proper implementation

• Answer telephone promptly and in a polite and professional manner
• Schedule appointment correctly – review appointment date, time, location, and provider name with caller.
• Ability to demonstrate good customer service.
• Manage inbound and outbound phone activity from multiple accounts and end users for all other related insurance inquiries, medical
• Work in collaboration with Sales and Reimbursement for proper implementation

• Answer telephone promptly and in a polite and professional manner
• Schedule appointment correctly – review appointment date, time, location, and provider name with caller.
• Ability to demonstrate good customer service.
• Manage inbound and outbound phone activity from multiple accounts and end users for all other related insurance inquiries, medical
• Work in collaboration with Sales and Reimbursement for proper implementation

• Answer telephone promptly and in a polite and professional manner
• Schedule appointment correctly – review appointment date, time, location, and provider name with caller.
• Ability to demonstrate good customer service.
• Manage inbound and outbound phone activity from multiple accounts and end users for all other related insurance inquiries, medical
• Work in collaboration with Sales and Reimbursement for proper implementation