Call Center Agent

Job Responsibilities:

Handle customer inquiries and transactions related to retail products or services
Process customer orders accurately and efficiently
Resolve customer issues and escalate complex issues as needed
Meet performance targets for productivity, quality, and customer satisfaction
Maintain accurate records of customer interactions and transactions
Collaborate with team members and other stakeholders to improve customer service processes

Requirements:

College and High school graduates are welcome to apply
Good communication and interpersonal skills
Excellent problem-solving and decision-making abilities
Willingness to learn and thrive in a fast-paced environment

What we Offer:

Competitive Salary
Opportunity for rapid career growth for Top Performers
HMO with 2 free beneficiaries on Day One
Shift Schedule (Day shift/Mid shift/Night shift)
Pioneer, Non-voice, and Easy Accounts Available
Free Coffee and Biscuits in the office
Retirement/Life
Insurance for Qualified Staff
Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Application Form

Contact Us skyramos@metacomsolutions.com Apply Now!

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