facebook pixel

Call Center Agent

Job Responsibilities:

  • Handle customer inquiries and transactions related to retail products or services
  • Process customer orders accurately and efficiently
  • Resolve customer issues and escalate complex issues as needed
  • Meet performance targets for productivity, quality, and customer satisfaction
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members and other stakeholders to improve customer service processes


  • High school diploma or equivalent
  • Good communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment.


  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life
  • Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Application Form