The telephone and email are effective tools to communicate with customers – without having the customer actually having to set foot upon your store or office, or even having the customer be aware that your business exists in the first place.
As we are all aware, phone and email communication presents a lack of the ability to communicate with customers using non-verbal actions, and we are left with nothing but our verbal communication skills to use in communicating and establishing a connection with customers. This requires special skills that not every sales person has. An effective telemarketer and phone/email sales agent will utilize his or her verbal and written communication skills and can effectively connect with their customers resulting in increased revenue through sales and better customer satisfaction.
Metacom is well equipped with the people and resources to deliver cost-effective Telemarketing and Sales services to clients who are seeking to set up sales and telemarketing operations off-shore. With an eye on performance and a commitment to quality and meeting and exceeding our client’s standards, we ensure our client’s customers’ satisfaction and increasing our client’s bottom line.