Metacom Business Process Outsourcing Solutions is a Philippine-based BPO that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering to small and medium based enterprises.
Metacom BPO Best Practices:
- To meet and exceed customer expectations by seeking to continuously develop ourselves.
- To encourage teamwork and cooperation amongst our employees seeking a common goal.
- To boost client satisfaction by seeking out ways to add more value to the services already provided to our clients.
- To foster strong, enduring, and mutually beneficial relationships with our clients and business partners.
By consistently adhering to this mindset, Metacom has developed the needed skills and thinking amongst its people that it can consistently meet and exceed its clients’ expectations on delivering solutions and quality service.
Metacom BPO to Its Employees:
Our goal is to outperform in all of our locations. Metacom understands that its employees are the most important asset for rendering effective quality services around the globe. That’s why Metacom gives its best efforts to attract and develop the best and the brightest professionals for the job. Metacom offers:
- Above industry standards compensation package
- Medical and Life insurance benefits
- Training for Personal and Professional development
- Paid Vacation and Sick Leave
- Office spaces with comfortable sleeping quarters
- Performance Incentives to improve effectivity
- Company Sponsored Team events to promote Team Efficiency
- Other Work-Life Balance Program
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